A straightforward refund.

For this pilot, request a full refund within 14 days of payment for any reason. No photographs, machine logs or other proof required. If a file does not cut correctly, we also accept refund requests after that window.

Use the refund button on your private download page, or open the purchase in your Whop account and request a refund through order support. You do not need to buy another product or accept store credit.

We submit a full refund immediately when we process your request. A submitted request is not the same as money reaching your account: Whop and your payment provider determine processing and settlement time. Your download page shows the recorded status. If provider submission fails, the request remains recorded for resolution.

We sell digital cutting files, not physical shirts, rhinestones or equipment. A refund ends the license to use or redistribute the purchased files. This policy does not limit applicable statutory rights.

Seller account: syntraflow.net on Whop. Support: your Whop purchase or private order page.